International Shopping & Shipping Policy

At Gflock.lk, we are proud to offer an enhanced international shopping experience, delivering our high-quality products to customers around the world.

You can shop in your preferred local currency and view your complete order total—including shipping fees—at checkout. Once your order is placed, the total amount is guaranteed based on the applicable exchange rate at that time.

Shipping

Please note that due to global conditions, international deliveries may experience delays caused by flight disruptions, cancellations, government regulations, or border restrictions. We appreciate your patience and understanding in such situations.

 

International Shipping Costs

Shipping charges are calculated based on several factors, including:

  • Shipping method selected

  • Number of items purchased

  • Weight of the items

  • Destination country

The final shipping cost will be calculated and confirmed at checkout based on your order details and delivery location.

 

Duties & Taxes

Duties (customs tariffs) are determined by the customs authorities of the destination country and depend on factors such as the country of origin of the products.

International taxes (such as VAT) are also set by the destination country. These charges are the responsibility of the customer and may be applicable upon delivery.

 

Payment

We accept Visa and MasterCard for international orders.

Please note that Whiteglow (Private) Limited will appear as the merchant of record on your credit card statement for all international transactions.

In compliance with international shipping regulations, we are required to declare the full value of the shipment and include an invoice with all international orders.

 

Shipment Timeframes

At checkout, you will be provided with an estimated delivery timeframe based on your destination and selected shipping method.

While we strive to meet these timelines, delivery dates are not guaranteed and may be subject to unforeseen delays.

 

Returns & Exchanges

Please note that returns and exchanges are not accepted for international orders.

Customer Support

 

 

For any inquiries or assistance, please contact us:

Hotline: +94 117 447 447